We offer a price guarantee!

When you book your accommodation directly at our hotels’ own websites, we guarantee that your stay at Arp-Hansen Hotel Group will be at the best online price.

Several benefits by booking directly

  • The last available rooms
    At times when it's fully booked, you will have the best chances to find e.g. a cancelled hotel room directly with us. We are often very flexible since we have a full overview of all our hotel rooms.
     
  • Immediate management of your reservation
    When you book directly, we receive your reservation immediately. This makes it easy for you if you have any changes in relation to your booking.
     
  • Booking without intermediaries
    There is no middleman and no hidden fees.
     
  • A secure transaction with SSL encryption
    We protect your personal information, and all payments are made through an encrypted and secure line. It is therefore safe to make a transaction on our websites.
     
  • Direct support from the hotel's own staff
    We work and are physically present at the hotel – and thus in the best position to help you.
     
  • The ability to accommodate special requests
    You have the option to ask for a certain room – such as an allergy friendly room or a room with a great view.
     
  • Hotel offers you won’t find elsewhere
    We offer a variety of hotel deals that you cannot find elsewhere.
     
  • Pay at check-in
    In many of our hotel offers you’ll pay at check-in.
We offer a price guarantee!

Conditions for price guarantee

When you book your hotel room directly at our hotels’ websites, we guarantee that your stay at one of Arp-Hansen’s hotels will be at the best online price.

When comparing Arp-Hansen Hotel Groups prices with other external portals' prices, you must be aware that the number of persons, arrival date, length of stay, room type, cancellation terms and package contents, are the same at both offers before you can make an accurate assessment of prices.

The following Terms and Conditions have to be fulfilled

  • The competing rate must be viewable and bookable to the general public. A bookable rate means that the rate is available and can be reserved online.
  • Most internet Web sites are included in Arp-Hansen Hotel Group’s price guarantee. Examples, but not limited to, are Booking.com, Expedia.com, Hotels.com, HRS.com.
  • If a lower rate is reserved through a website (other than Arp-Hansen Hotel Group websites), Arp-Hansen Hotel Group does not accept liability for any fees incurred due to the cancellation of that reservation.

Price guarantee does not apply to the following

  • Third party internet sites for examples, but not limited to, Octopus.com, otel.com, getaroom.com, vivastay.com and Amoma.com. (These are not partners of Arp-Hansen Hotel Group, wherefore Arp-Hansen Hotel Group does not accept responsibility or liability for the content of these internet sites).
  • Hotel Rates found in any other currency than Danish Kroner.
  • Special ‘member only rates’ which are only available to members of special programs or associations.
  • ‘Auction type discounts’ offered through other internet sites.
  • Arp-Hansen Hotel Group reserves the right to adjust or terminate the price guarantee at any time and without prior notice.

Become a loyalty member and get additional benefits!

As a member of the Arp-Hansen Hotel Group’s loyalty programme, we offer you free nights at 8 of our hotels, not to mention a whole range of other benefits. When you book online, you’ll earn twice as many points.

COVID-19 information and what you can expect when you visit us. Read more.